Terms of Service

Rules of the platform.

Last updated: 1 January 2025

1. Acceptance of Terms

By accessing or using the Vetta platform (“Service”), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these terms.

If you do not agree to these terms, you must not access or use the Service.

2. Description of Service

Vetta is a software-as-a-service (SaaS) recruitment intelligence platform that provides AI-assisted candidate screening, pipeline management, interview support, verification workflows, and related hiring tools. The platform is provided by nSearch Technologies Pte. Ltd., registered in Singapore.

The platform does not include or provide any pre-existing candidate database, talent pool, or candidate data.

Vetta is a software tool and workflow system. All candidate data within the platform is uploaded, imported, or synced by the customer. Vetta does not independently source, scrape, or aggregate candidate information.

3. Customer Responsibilities

As a customer of the Service, you are responsible for:

  • The legality, accuracy, and quality of all data you upload, import, or otherwise input into the platform
  • Ensuring you have appropriate consent or legal basis to process candidate personal data through the Service
  • Informing candidates about how their data will be used, including any AI-assisted evaluation
  • All hiring decisions made using outputs from the platform. Vetta provides decision-support tools, not hiring decisions.
  • Compliance with all applicable employment, data protection, and anti-discrimination laws in your jurisdiction
  • Maintaining the confidentiality of your account credentials and controlling access within your organisation

4. Acceptable Use

You agree to use the Service only for lawful recruitment purposes and in compliance with applicable law. You must not:

  • Use the Service to discriminate unlawfully in employment decisions
  • Upload data you do not have the legal right to process
  • Attempt to reverse-engineer, decompile, or extract the AI scoring models or algorithms
  • Share access credentials with unauthorised individuals or allow unauthorised access to your workspace
  • Use the Service to build or contribute to a competing product or service
  • Interfere with the security, integrity, or performance of the platform

5. Data Processing

Your organisation acts as the data controller for all candidate personal data processed through the Service. nSearch Technologies acts as a data processor and will process personal data only on your documented instructions.

A Data Processing Agreement (DPA) is available upon request and forms part of these Terms where applicable. For details on how we handle data, please refer to our Privacy Policy.

6. AI-Assisted Outputs

The Service uses artificial intelligence to assist with candidate evaluation, scoring, and workflow automation. AI outputs are provided as decision-support tools and are not intended to replace human judgment in hiring decisions.

You acknowledge that AI-generated scores, rankings, and summaries are based on the data and criteria you provide. The quality of outputs depends on the quality of input data and configuration. You remain solely responsible for all employment decisions.

7. Intellectual Property

The Vetta platform, including its AI models, software, user interface, documentation, and branding, is the intellectual property of nSearch Technologies Pte. Ltd. You are granted a non-exclusive, non-transferable licence to use the Service during your subscription term.

You retain all rights to the data you upload. We do not claim ownership of your candidate data or hiring content.

8. Service Availability and Support

We aim to maintain high availability of the Service but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible. Support is provided during business hours via email, with response times defined in your service agreement.

9. Limitation of Liability

To the maximum extent permitted by applicable law, nSearch Technologies shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, revenue, or business opportunity.

Our total aggregate liability under these Terms shall not exceed the fees paid by you in the twelve (12) months immediately preceding the event giving rise to the claim.

10. Termination

Either party may terminate the subscription on notice as specified in your service agreement. We may suspend or terminate access immediately if you breach these Terms.

On termination, your access to the Service will cease and your data will be handled per our data retention policy. You may request data export prior to termination.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via the platform or email with reasonable notice. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.

12. Governing Law

These Terms are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the Singapore courts, unless otherwise agreed in your service agreement.

13. Contact

For legal enquiries, contact us at enquiry@nsearchglobal.com.